The German customer of CargoFL is a renowned global manufacturer of rolling element bearings forautomotive, aerospace, and industrial applications. Boasting a legacy of over 125 years, they take pridein their ownership of various brands accumulated over time.
Based in Herzogenaurach, Germany, this manufacturing entity has established a formidable presence inmultiple countries. Renowned for its unwavering dedication to quality, innovation, and exceptionalcustomer service, the company has earned the trust and respect of the manufacturing industry, solidifyingits position as a trusted and esteemed brand.
The Enterprise has experienced substantial growth in India, catering to over 5000 customers. Due to this growth, they were in need of a robust logistics technology platform to effectively & oversee distribution operations across 5 Plants and 5 warehouses throughout India.
The key aspects that required management included dispatches, performance of transporters, shipment tracking, logistics staff coordination, carrier system integration, SAP integration and SLA management. One of their main challenges was the ability to trace packages and collaborate efficiently with carriers, as well as handling invoice reconciliation. Moreover, dealing with non-standard and diverse processes with logistics vendors was leading to inefficiencies and complexities in their operations. Additionally, ineffective communication resulted in significant losses of productive hours, making the process excessively labor-intensive and prone to errors.
The CargoFL Team collaborated closely with the customer’s team to enhance visibility in their Shipment Tracking, Package Tracking, and Carrier integration, performance and engagement. They also established Service Level Agreements (SLAs) across Operations and Invoicing processes to monitor the fulfillment of required metrics. Any deviations were promptly reported to middle and senior management.
Here is a concise overview of the implementation carried out by CargoFL for this customer:
Real-Time Vehicle Tracking - CargoFL implemented a system that enables real-time tracking of vehicles via GPS & IOT Sensor integrations and packages for improved visibility.
Package Tracking / Tracing - CargoFL integrated with the ERP’s of major carriers associated with the enterprise to pull tracking information and provide via a unified dashboard to the enterprise management.
Dispatch Management - CargoFL provided a digital dispatch management solution to theenterprise enabling them to manage dispatches across multiple carriers with ease.
MIS Automation - The system was automated to generate Management InformationSystem (MIS) reports automatically, providing better visibility into the operations.
Onboarding Carriers to the Platform- CargoFL onboarded carriers to the same platform,facilitating smoother PTL (Part Truck Load) transportation.
Automated Invoicing Workflow- An automated invoicing workflow was established tostreamline the invoicing process.
Digital Proof of Delivery - Timely collection of digital Proof of Delivery against each LorryReceipt in CargoFL system
Augmented Analytics & Reporting - CargoFL integrated augmented analytics andreporting features to enhance data analysis and reporting capabilities.
Freight Cost Optimisation - The enterprise was able to get better visibility on freightvalue across different routes and carriers and save between 3% to 5% of Freight Cost viaoptimisation
Reduced Penalties – Controlled visibility led to a 15% to 20% reduction in costs related to detention and other penalties.
Freight Bill Audit – Unified financial and operational processes resulted in savings of 4% to 7% by reducing payment leakages and enhancing spend visibility.
Enhanced Visibility – The CargoFL Tech platform offered real-time visibility into transportation operations, allowing the company to track shipments and make informed decisions.
Operational Cost Savings – Through automation, the company streamlined its operations, leading to reduced operational costs and increased efficiency.
Informed Decision Making – Senior management leveraged data-driven insights from CargoFL to enhance transportation operations.
Improved Operational Efficiency – Implementing the TMS optimized transportation processes, reducing transit time and increasing asset utilization.