About Western

Western Equipments, also known as Western Refrigeration Pvt. Ltd., is one of India's largest manufacturers of commercial refrigeration equipment. Established in 1972 by Bhupinder Singh, the company initially focused on trading air-conditioning and refrigeration parts. Over the years, it has evolved into a leading manufacturer, producing a wide range of products, including Visi-coolers, deep freezers, and other refrigeration solutions. Their state-of-the-art facility in Sanjan, Gujarat, is one of the largest of its kind in Southeast Asia, with an installed capacity of over 1,000 units per day.

Key Challenges Before CargoFL

1. Delivery Orders Processing and Vehicle Placement
   • Heavy reliance on emails and phone calls led to inefficiencies and potential miscommunication.
2. Communication Between Head Office and Warehouse Teams
   • Manual communication resulted in errors and delays.
   • Excel-based management made operations cumbersome and difficult to update.
3. Lack of Turnaround Time (TAT) Tracking
   • No system in place to track inter-warehouse movement efficiency.
4. Basic Dashboard with Limited Visibility
   • The existing system provided inadequate insights for decision-making.
5. Freight Invoice Reconciliation
   • The manual process of invoice reconciliation caused delays and increased administrative workload.

These inefficiencies highlighted the need for an integrated Transportation Management System (TMS) to improve logistics operations, visibility, and automation.

Solutions Provided by CargoFL

1. Delivery Orders Processing and Vehicle Placement
   • Automated communication reduced reliance on emails and phone calls.
   • A centralized system ensured real-time updates and minimized errors.
2. Communication Between Head Office and Warehouse Teams
   • Real-time updates and notifications streamlined communication.
3. Turnaround Time (TAT) Tracking
   • Automated tracking of inter-warehouse movement improved efficiency.
   • Detailed reports provided insights to optimize operations.
4. Advanced Dashboard
   • Enhanced visibility into operations with real-time data.
   • Customizable KPIs enabled management to track key metrics.
5. Freight Invoice Reconciliation
   • Digitized invoice processing reduced manual effort and errors.
   • Ensured accurate billing and reconciliation.

By implementing CargoFL, Western Equipments increased efficiency, reduced manual workload, and improved team coordination.

Time-Saving Benefits

1. Delivery Orders (DO) Processing and Indent Communication

• Before: Checking SAP and communicating with transporters took 2.5+ hours per day.
• After: Automated indent communication reduced time to 40 minutes per day.

2. Indent Management

• Before: Manually calling transporters for vehicle placement took 1+ hour per day.
• After: Automated process reduced time to 40 minutes per day.

3. Digital Lorry Receipt (LR) Generation

• Before: Generating an LR took 4-5 minutes per transporter, totaling 50+ minutes per day.
• After: Automated LR generation reduced time to under 1 minute per LR, saving 50 minutes per day.

4. Gate Management, Yard Management, and LR & Invoicing

• Before CargoFL: Vehicle In to Vehicle Out TAT report maintained in Excel.
• After CargoFL: Real-time system tracking improved accuracy and efficiency.